Frequently Asked Questions

I’m reusing my Talenti jars - Are they microwave and dishwasher safe?
Good job! We love when our fans practice “pint-cycling.” Talenti jars are not microwave safe and not dishwasher safe, but look at some of the creative ways our Facebook fans have pint-cycled!
What are the differences between ice cream and gelato?
Gelato contains less air (also known as overrun) than ice cream, making the flavors much more intense. (Lucky you!) Gelato also has a higher percentage of solids (chocolate/caramel/pure cane sugar), giving it a smooth, velvety texture. It also has less fat than ice cream (since there’s less cream and more milk).
My Talenti had an odd grainy or icy texture as though it was freezer burnt. What caused that?
Sometimes, during distribution or in the store, a pint may have a chance to thaw and then refreeze, causing its ingredients to separate, become gritty, or develop freezer burn and ice crystals. While we maintain strict temperature control of the products, once it leaves our facility we do not have control over the care. If you find that your recent purchase seems to have these characteristics, we recommend taking it back to the store for a replacement or a refund.
The Double Dark Chocolate flavor lists vermouth as an ingredient. Does this mean it has alcohol in it?
We do add vermouth to this flavor, but the alcohol is fully cooked off during the pasteurization process. The result? Double dark chocolate flavor that is delish but completely alcohol-free! But we still don’t recommend eating and driving – the flavor is so incredible it can be a distraction.
Where can I get coupons?
Our Facebook fans, Twitter followers and newsletter subscribers are often the first (and sometimes only!) ones to know special deals and promotions, so come hang out with us, or sign up here.
Are Talenti products all dairy-free?
All of our gelatos have dairy but all Talenti sorbettos are dairy-free! Enjoy!
Which Talenti products are gluten-free?
Good news! Most Talenti flavors are gluten-free. Always check the nutritional panel on your pint or quart, or use our Gluten Free sorter on the top of our Products Page to find out which flavors are gluten-free.
What exactly is gelato?
Gelato is the Italian word for ice cream, and although it may seem similar to ice cream, gelato has an entirely different origin and production process. Talenti gelato is particularly special, because we make it from scratch with only the finest ingredients imported from around the world. We can tell you how delicious and unique our flavors are, but we prefer to let our fans do the talking!
How do you get the green in Sicilian Pistachio and Mediterranean Mint?
It’s not easy being green. But, as you know, we don’t give up easily, which is why we went through a rigorous process to find the perfect green while adhering to our high standards of flavor and quality. First, we tried spinach extract, which is often used in chocolate to achieve a natural green, but found it tasted “off” (sorry Popeye). We ultimately found the perfect solution with alfalfa sprout extract. It has almost no flavor and yet provides a beautiful green.
Is Talenti Non-GMO?
We take great pride in providing our customers with products of the best possible taste and quality. We recognize GMOs as a critical issue and source ingredients that show no detection of genetically modified organisms, however, we are not certified as Non-GMO.
Sorbetto? Sorbet? What is that?
Sorbetto is the Italian word for Sorbet – both are a frozen dessert made of fruit, fruit juice, and/or fruit puree and ice (and does not contain dairy). They taste 100% fresh and 100% delicious!
Do Talenti products contain high fructose corn syrup?
Nope, never!
I can’t find a flavor, what do I do?
Don’t panic! Ask the frozen food manager at your retailer to order the flavor you’re looking for. You can also email us at comments@talentigelato.com for more help!
I keep kosher. What Talenti flavors are for me?
We’ve got you covered! All Talenti products are kosher.
Are the milk, cream and eggs pasteurized in Talenti products?
Yes, all of our products are pasteurized in the beginning stages of production and are safe for everyone to enjoy—including pregnant women! (Yay moms!)
Why does Talenti use palm oil?
Talenti does not actively add palm oil when creating our products. We use inclusions (such as baked goods that can be found in some of our gelato) from suppliers that use sustainable, ethically sourced palm oil, certified by Roundtable on Sustainable Palm Oil, and is sourced from Indonesia or Malaysia.
What is the caffeine content in Talenti’s coffee flavors?
Our Coffee Chocolate Chip and Coffee Toffee gelato has roughly 5 - 8 mg of caffeine per serving. In comparison: a cup of coffee has roughly 45 – 180mg of caffeine, a cup of tea has 24 – 31mg of caffeine, and a soda has 30 – 71mg of caffeine.
Are Talenti pints and quarts BPA free?
They sure are! Reuse them for all of your container needs!
Does Talenti use milk that is free of added hormones and antibiotics?
We love our cows, and we love the people who eat what our cows make, so we make sure all of the dairy products used in Talenti are sourced from humane farms where the cows are not treated with antibiotics or artificial growth hormones, including rBGH.
Where can I find Talenti?
What are the “natural flavors’ in Talenti products?
Ah, good question. All of the natural flavors included in Talenti products are comprised of ingredients such as fruit juices, fruit concentrates, essential oils, and extracts, however they vary by flavor. Most of the exact ingredients are considered to be proprietary information by our vendor-partners, but meet the FDA’s definition of natural flavor which contain no allergens or unnatural ingredients.
What is the purpose of dextrose in Talenti?
Long story short: keeping your gelato cold and smooth. The dextrose used in our product is a derivative of corn, and is not used as a sweetener but rather to lower the freezing point, a critical function in frozen dessert making. Dextrose is a very effective natural ingredient to perform this task. We use very little of this ingredient in our product, but it helps add to the smooth mouth feel and is traditionally found in gelato.
Can Talenti be purchased outside of the USA?
For now, we're focusing on achieving full distribution in the U.S. before we set our sights elsewhere. However, we love to hear about our Talenti fans around the world and we do hope to expand distribution one day! We'll be sure to share any exciting developments about expansion down the road.
What is the purpose of soy lecithin in Talenti?
Because no one likes a weird-tasting gelato! Soy lecithin is a stabilizer that helps to extend the shelf life and protect the product from getting freezer burnt. This is extremely important to ensure that our products are rich, creamy and delicious! Our third-party testing shows that our soy lecithin does not contain any GMOs, however it is not officially certified as such.
Allergen Information
When creating our products, customer safety is our first and foremost priority. That’s why we do all we can to ensure that no customer is affected by the six allergens we use in our plant - soy, tree nuts, peanuts, wheat, milk and eggs – however, we do not have separate production lines for our flavors containing these allergens. As such, Talenti follows a very rigorous Allergen Protection Program for the storage and handling of these allergens to insure that our product contains no unlabeled allergens. This program is consistent with current FDA guidelines and is periodically audited by the FDA, so you can eat with peace of mind.