FAQS

Talenti® FAQ
Talenti FAQ

Talenti FAQ

Talenti Gelato

Gelato and Sorbetto:

  • Gelato is the Italian word for ice cream. Although it may seem similar to ice cream, gelato has an entirely different origin and production process. Talenti gelato is particularly special because we make it from scratch with the finest ingredients from around the world, and use an old world process that involves slow cooking our ingredients and making our gelato in smaller batches than most other ice cream in the US is made. To learn more about how Talenti is crafted, watch our video here. Talenti is, clearly, gelato the way it was intended to be made.

  • Gelato contains less air than regular ice cream, so it is intensely flavorful and has a smooth, velvety texture. Gelato is often lower in fat compared to regular ice cream, as it contains more milk and less cream. Learn more about the differences in our Gelato vs. Ice Cream vs. Sorbetto article.

  • Sorbetto is the Italian word for sorbet and is 100% dairy-free because it’s made with water, sugar and oftentimes includes fruit, fruit juice and/or fruit puree. Talenti’s Sorbettos are uniquely crafted to contain more of the good stuff like fresh fruit to create a rich, smooth, velvety texture – it’s almost hard to believe they’re 100% dairy-free.

Dietary Information and Ingredients:

Product Changes:

  • As devout fans have noticed, we have changed the name of our Vanilla Bean gelato over the past few years as our ingredient sourcing has changed. We started with Tahitian vanilla beans and are currently using Madagascan vanilla beans, which have a more bourbon-y flavor that we are obsessed with!

     

  • Starting in February 2020, we started sourcing our pistachios from California instead of Sicily and updated the name to reflect the change. We always look for the best ingredients for our gelato, and while we loved our Sicilian pistachios, they would often get delayed in transit to our factory in the U.S., causing delays in our production that led to delays in getting our gelato in stores and to you!

  • In 2016, the FDA announced an increase in serving size requirements from ½ cup to 2/3 cup. Because the amount of gelato in one serving size has increased, each serving size has more calories than before.

  • Starting in January 2019, Talenti removed the non-recyclable plastic bands around the lids of our products. This is an initiative that will reduce waste sent to the landfill, which is in accordance with Unilever’s Sustainable Living Plan goals. The product inside is the same with or without the plastic band, however, we’ve heard your feedback and we are in the process of exploring alternative bands, so stay tuned!

    In the meantime, all of our manufacturing and packaging operations are conducted in accordance with the Food and Drug (FDA) requirements and all products are inspected throughout the manufacturing and filling processes, and securely stored and transported to ensure they reach consumers safely, and in optimal condition.

    If you suspect product tampering, please take note of the date code stamped at the bottom of the package, throw the product away, and call us at 1-800-298-4020.

Talenti Availability:

  • Try our store locator to find the nearest retailer carrying your favorite flavor. You can expand the search radius or try other nearby zip codes if you can’t find it nearby. And if that doesn’t work, hand this form (PDF 66.8 KB) to the frozen food manager at your retailer, and ask him/her to order the flavor you’re looking for! Of course, we are also happy to help if you want to email us at comments@talentigelato.com.

  • We have four seasonal flavors: Pumpkin Pie, Old World Eggnog, Peppermint Bark and Vanilla Chai. They are available only from September – December each year. Please note that availability of each flavor may vary by store. You can use our product locator to find the closest seasonal pint to you.

  • Our rotational flavors are part of our special batch recipes, which means they have limited availability in stores. When it’s sold out, a new flavor will replace it. Typically you can find our three rotational flavors on the following schedule: Almond Butter & Honey (Jan – April), Key Lime Pie (May – Aug) and Caramel Apple Pie (Sept – Dec). Please note that availability of each flavor may vary by store and sometimes, if you get lucky, you may find one of the rotational flavors outside of its availability window!

  • We have retired a few beloved flavors including: Almond Butter & Honey Gelato, Banana Chocolate Swirl Gelato, Banana Swirl Pops, Black Cherry Gelato, Black Raspberry Pops, Blood Orange Sorbetto, Caribbean Coconut Pops, Chocolate Caramel Blondie Gelato, Chocolate Chip Gelato, Chocolate Sorbetto, Cinnamon Peach Biscuit Gelato, Coffee Pops, Coffee Toffee Gelato, Double Dark Chocolate Pops, German Chocolate Cake Gelato, Less Sugar Chocolate Fudge Swirl Gelato, Less Sugar Lemon Bar Gelato, Less Sugar Mint Cookie Crunch Gelato, Less Sugar Vanilla Cinnamon Gelato, Mediterranean Mint Pops, Oatmeal Raisin Cookie Gelato, Peanut Butter Pretzel Gelato, Raspberries & Cream Gelato, Salted Peanut Caramel Gelato, Sea Salt Caramel Pops, Simply Strawberry Gelato, Tahitian Vanilla Bean, Tiramisu Gelato, Toasted Almond Gelato, Vanilla Chai Gelato, Wild Blackberry Gelato.

  • We’re focused on achieving full distribution in the U.S. right now, but we are starting to leave footprints elsewhere. We recently launched in Australia! As for other countries, stay tuned…

  • Check our store locator to search by flavor and by zip code!

General:

  • The USDA has a set of standards that any product must meet in order to be considered USDA Organic certified. We’ve used a third party called International Certifications Inc., which is a USDA-accredited third party to verify that our 4 organic SKUs meet the requirements outlined by the USDA. Our organic products are non-GMO, made with at least 95% certified organic ingredients. You can learn more about USDA Organic Certification here.

  • Sometimes, during distribution or in the store, a pint may have a chance to thaw and then refreeze, causing its ingredients to separate, become gritty, or develop freezer burn and ice crystals. While we maintain strict temperature control of the products, once it leaves our facility we do not have control over the care of how the product is handled.

  • Absolutely! Talenti’s jars are fully recyclable – just be sure to rinse the jar and screw the lid on first. We also recommend reusing your Talenti jar before recycling just remember that the jars are not microwave or dishwasher safe! #Pintcycling

  • YES, of course! Not only is your Talenti jar re-usable it is also BPA-free! For ideas on how you can reuse your Talenti jar, check out our Instagram page. We encourage you to post your #Pintcycling ideas on Instagram, we love seeing the creative ways our fans are reusing our jars long after the gelato is gone. Please note that Talenti jars are not microwave or dishwasher safe. #Pintcycling

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